Making homemade formula for years our blender got a lot of use. One day earlier this year the seal of the canister melted while I was making the kids smoothies. I called up Blendtec to inquire about getting a new one, not sure if the motor was affected, it was hard to tell. In addition the base had a small crack on the bottom from the torque during use over the years. A minor cosmetic issue that nobody but me would notice. The customer service person was very helpful and to my surprise after looking it up said that because I bought it at Costco it came with a
P.S. It's an awesome way to make yourself a healthy drinkable lunch in under 2 minutes. Perfect for busy moms. Just keep frozen fruit in your freezer you are always ready to make smoothies. No need to measure: 1 over ripe banana, frozen pineapple and frozen mango (thank you TJ), a handful of ice cubes, a splash of orange juice. On the side? Roasted coconut and cashews. Delicious! The possibilities are endless.